We will refund your purchase if the product has a quality issue and is returned, new, unworn, undamaged and in original packaging. Please note: returns need to be submitted no later than 2 weeks from dispatch date.

Due to shipping, your bag may arrive slightly out of shape as neoprene can crease, but fear not, with a little hanging on a coat hanger it will uncrease. 

We will not refund items for change of heart so please be sure of your purchase. All bag dimensions and details are on the product page to provide all  the information required before purchasing your item. 

For a return please send a mail to with the reason for your return as well as a clear image of a/any damaged section/s. Once agreed by Adornme you can return your item to us with your preferred courier. Please note: we do not pay for returns to our premises. 

If a refund is due, your funds will be credited back to your original form of payment. Please note: that this can take 10 days to reflect after we receive your return item. 

Adornme reserves the right to modify its return policy.